SOFTWARE SUPPORT / FAQ

We are continually adding support below. Please contact us if you are unable to find the answer(s) to your question(s).

[Set RW0~RW4 to 16-bit unsigned, RW5~RW13 to 32-bit unsigned]

Step 1. Set the data format in Recipe Editor

Step 2. The data are shown below. Data 0~Data 4 are the contents of addresses RW0~RW4. Data5~Data9 are the contents of addresses RW5~RW13.

Step 3. The formats seen in HEX edit are listed; low bytes first, high bytes follow.
RW0 = 01 00
RW1 = 02 00
RW2 = 03 00
RW3 = 04 00
RW4 = 05 00
RW5 = 0B 00 00 00
RW7 = 0C 00 00 00
RW9 = 0D 00 00 00
RW11 = 0E 00 00 00
RW13 = 0F 00 00 00

[Transmitting Recipe File]

Step 1. Input ftp address and password, in this example HMI IP is 192.168.1.103, password 111111. EX: ftp://uploadhis:111111@192.168.1.103

Step 2. Click Enter, HMI history records will be shown, the recipe folder is included.

Step 3. Copy the newly built recipe.rcp into recipe folder to finish updating.

The following is an example to illustrate the steps of security feature:

Step 1
First of all, create a new project. Go to System parameter settings / Security, add three users and set different passwords and classes.

Step 2
Set objects in Window_10 as below:

[NE_0] and [NE_1] are Numeric input objects where address are [LW-9219] and [LW-9220] for inputting user ID and password. [LW-9219] is for inputting user ID (1~12), with the length of 1 word, in the form of 16-bit Unsigned as below.

[LW-9220] is for inputting user password with the length of 2 words, in the form of 32-bit Unsigned as below.

[ND_0] is Numeric display object with address [LW-9222] to indicate user’s state. The data is in the form of 16-bit Binary.

[SB_0] ~ [SB_2] are Set Bit objects which are set with different classes but selected “Make invisible while protected“. i.e. [SB_0] is class A, [SB_1] is class B, [SB_2] is class C. The setting of [SB_0] object:

[SB_3] is Set Bit object with address [LB-9050] for user logout:

Step 3
After completing the settings of the objects, execute off-line simulation for the project.
The illustration as below is initial screen of off-line simulation. At this time, no user is entered.

[LW-9222] shown “0000000000000000” means current user only can use object with “None” class. Moreover, [SB_0] ~ [SB_2] are the objects with the security levels of class A ~ class C and at the same time “Make invisible while protected“ is selected, therefore, [SB_0] ~ [SB_2] objects are hidden by the system.

Step 4
When the user inputs the password “111”, the screen will become:

Step 5
Next, when the user inputs the user 3’s password (333), the screen will become:

The user 3 is permitted to use object with class A,B,C. Now, bit 0 ~ bit 3 in [LW-9222] become 1 to confirm the current user is allowed to use objects with class A,B,C.

Step 6
At this time, if [LB9050] is pressed and force current user to logout, the system will return to initial state. In other words, current user only can use object with “None” class.

MT8000/6000 series support SP-M, D, E, F and SPRT series printer. Please refer to instructions below to connect printer to HMI correctly.

1. SP-M, D, E, F
EPSON ESC protocol 9-pin printer.
RS232 port

SIUPO – http://www.siupo.com

SP-M, D, E, F series
SP-E1610SK (paper width: 45mm)

SP-E400-4S(paper width: 57.5mm)

SP-MDEF

Recommended SP printer type for customers outside China

2. SPRT (SP-DIII, DIV, D5, D6, A, DN, T)

Step 1.

Click Edit menu /System parameter settings / Model tab to select SPRT printer.

Step 2.

The baud rate in serial interface mode is with options of 4800, 9600, and 19200bps. It is set by DIP switch on the control panel. Users can do some adjustments that meet their demands. Users can also select suitable baud rate according to figures below.

Step 3.
Create a Function key object or PLC control object / screen hardcopy to trigger printer.

Wiring diagram:

The serial interface of SPRT printers are compatible with RS-232C standard, the interface socket is rectangle 10-pin female socket, which matches rectangle 10-pin male socket. The pin order of serial port is as below:\

After converting EB500 project to EasyBuilder Pro, the tag will be lost. The step below enable users to replace PLC address with tag name when importing EB500 tag library to EasyBuilder Pro.
Step 1.
Open Tag Library in EB500 project and select “Export” to save the tag as tgl file.

Note: Please do not use “Export CSV”, this one is not able to auto. replace PLC tag name in EB8000.

Step 2.
Open EasyBuilder Pro. Go to [Tool] and select [Translate MT500 Project…]

Step 3.
Select MT500 EOB file and click “Translate”.

Step 4.
Select “Exit” after converting project succeeded.

Step 5.
Open converted project in EasyBuilder Pro.

Step 6.
Open Address Tag Library and select “Load Tag File”.

Step 7.
Choose the EB500 tgl file

Step 8.
When a message “Use tag to represent the address” appears, click Yes.

Step 9.
The object will be automatically replaced as PLC address by tag name.

If users would like to download project through Ethernet, there are two ways for selection. One is to input HMI IP address for download; another is to input HMI name. Before downloading project through Ethernet, the IP address of target (HMI) must be set correctly in system settings in HMI. If “Auto Get IP Address” is selected, IP address will be automatically assigned from local DHCP network. While if “IP address get from below” is selected, IP address and other network information have to be inputted.

Hardware version: OS image 20091009 or later supports

Software version: EB8000 V3.30 or later supports

  1. First of all, users have to set up HMI name in System settings in HMI.
  2. After finish setting the HMI Name in HMI, please click [Name] in the download window as below.
  3. Input a HMI name in field and click “Search” to search the designated HMI,
    Or click “Search all” to search all HMIs in network.
  4. Choose a HMI and click Download button to start downloading the project.

MT6000/8000 i series support the function of using USB to Mini USB cable to download / upload projects from PC. When using the USB cable to download project, PC is viewed as Master and HMI as Client. It is necessary to install EB8000V2.00 or newer version (EasyBuilder Pro) and USB driver of HMI on PC the first time using this function.
(The HMI models:MT6050i/MT6056i/MT6070iH/MT6100i/MT8050i/MT8070iH/MT8100i).

Note: USB driver is compatible with Windows XP service pack 3 and Vista.

  1. Using USB cable mini side plug to HMI and another side plug into PC. The PC will display “Found New Hardware Wizard” dialog. Select “No, not this time” and click” Next”.
  2. Select “Install from a list or specific location (Advanced)”, click” Next”.
  3. Check “Include this location in the search”, and assign the path to C:\EasyBulder Pro\usbdriver, and Click “Next” .
  4. After that, it will automatically install Weintek HMI i series driver from C:\EasyBuilder Pro\usbdriver.

    (Processing 1)
    (Processing 2)
  5. The USB driver will be successfully installed after clicking “Finish”.
  6. Users can go to Computer Management/Device Manager to check if the Weintek HMI i Seires is successfully installed.
  7. Users can download project to HMI i series through USB cable.

Troubleshooting:
If error messages appear as picture below when downloading project via USB cable, please check follow points:

  1. The USB port of PC must be USB2.0 standard.
  2. Go to Computer Management/Device Manager for checking if USB driver is installed correctly. The USB driver is supported by Windows XP SP3 and Vista.
  3. Change another USB cable and test again, the USB cable should be shielded with 2 layers:Aluminium foil shield + net shield
  4. If a desktop is used, the USB cable should be plugged into the back panel instead of the front, since that the extension line connected between main board and the front panel USB port is usually not shielded.
  • Data under Real time mode will be lost if HMI shut down.
    (Real time means that no settings in history files storage location)
  • If users save the History files of Data log and Event log to HMI memory, The data can be saved when the size of data is more than 4kb, otherwise, users need to use [LB-9034: save event/data log to HMI, USB disk, CF card (set ON)] to force the data to be stored.There is a way to trigger LB-9034 automatically. User can set Notification on event log, when an event occurs; the LB-9034 will set ON to save event log to HMI memory automatically, the setting is as the following:
    Hint: Users can set LW_bit 901800 to trigger LB-9034 every two minutes as pictures below.
  • If users save the History files of Data log and Event log to external device, such as USB disk or SD card, the data can be saved immediately.
  • The EM data is saved in external devices, so EM data can be saved immediately.
  • In order to prolong the life span of HMI flash memory, the system will check the addresses of Recipe every minute, if Recipe Data has changed, system will automatically save the file to flash to avoid losing the data when HMI shut down.
  • The EasyBuilder Pro provide user with [LB-9029: save all recipe data to machine (set ON)] system register bit function to save Recipe Data manually. EasyBuilder Pro will save Recipe Data when users set ON to [LB-9029].

If user does not login Windows XP as administrator, when compiling the project, an error message may appears as “Build font file failed, please do not use this font type…”.
Please follow steps below to correct the error. (Steps below are only available when PC hard-disk is not locked by administrator.)

  1. Please go to EasyBuilder Pro.exe and right-click to select “Properties”
  2. Click “Compatibility” and select “WinNT” in “Run this program in compatibility mode for:”
  3. Click OK to finish the settings and the project can be compiled correct.If the PC hard-disk is locked by administrator, please ask the MIS to open the rights for Windows XP user group, the user has to set up as following steps.
    1. Please do not check the “Use simple file sharing (Recommended)”
    2. Go to C: hard-disk and right-click to select “Properties / Security tab”. On the authority of Users group, the “Write” must be checked.

Note:

Security tab for the properties of files or folders in Windows XP Professional is an important functionality that enables administrators and users to define security permissions and rights for particular user or group to access the computer resources. By default, Windows XP Professional follows recommended setting to enable the use of simple file sharing that hides the Security tab, leaving you with only General, Sharing, and Web Sharing & Customize tabs as in the Simple File Sharing UI.

For seeing the Security tab not hidden, just follow the steps:

  • Launch Windows Explorer or My Computer.
  • Click on the Tools at the menu bar, and then click on Folder Options.
  • Click on View tab.
  • In the Advanced Settings section at the bottom of the list, uncheck and unselect (clear the tick) on the “Use simple file sharing (Recommended)” check box.
  • Click OK.

Security tab is available only for Administrator or users with administrative rights. So make sure you login as one. And security can only be set in an NTFS partition. If you’re still having problem to reveal or display the Security tab on files or folder properties, check out the following registry hack and set the value to 0 or simply delete the key:

Hive: HKEY_CURRENT_USER
Key: Software\Microsoft\windows\CurrentVersion\Policies\Explorer
Name: Nosecuritytab
Type: REG_DWORD
Value: 1

If you’re using a Windows XP Professional system that is installed in a Workgroup, the Security tab is also hidden by default because in Windows XP Home Edition and Windows XP Professional, guests are forced to login a workgroup. Follow the instruction and information on Microsoft Knowledge Base where you need to set the value for ForceGuest registry key.

  1. Open “Recipe/Extended Memory Editor”
  2. Open emi file and input the data, then press OK.
  3. Save file as *.csv
  4. Edit em0_1.csv by Excel
  5. After editing file by excel (em0_1.csv), open the csv by Recipe Editor, you can see the data has already been changed.
  6. Use “Save as” to save a file named em0_1.emi.
  1. Click “Upload” button from Project Manager.
  2. After Upload dialog box pops up, click Browse to select location to save the file. Designate the HMI IP address and press Upload button.
  3. When uploading is finished, press “Exit”. The upload file will be created.
  1. When users have a *.xob file to be decompiled to *.mtp file, please click Tools -> Decompile
  2. After the Decompile dialog box popup, please click Browse to open the desired file, and input the XOB password correctly. (Note: the XOB password created when compiling project)
  3. When decompiling file is finished as below, users can open the *.mtp file for editing program.

Screen capture is always required for users to edit manual guide. There are two ways of capturing the simulation screen display:

  1. Capture screen on PC
    During on-line simulation or off-line simulation, press “Alt+Print Screen” on keyboard to capture the simulation screen. Paste it into an image editing tool and save it.
  2. Use “Screen hard copy” function of EasyBuilder Pro
    1. Open EasyBuilder Pro project file. Create a function key and check the “Screen hard copy” radio box in the general setting window. Set the printer to “USB disk 1”.Notice: It is suggested to create the function key object in the “Common Window”, since that the objects in this window can be applied to all other windows;Click “Object / Button / Function Key”:
    2. In the popup window, check the “Screen hard copy” radio box under the “General” tab. Set the printer to “USB disk 1”. Click “OK” to finish
    3. Start off-line simulation. Click the print button that is created in the previous step to capture the simulation screen and save it as an image file under the path “\usb1\hardcopy”.
      The image is saved in the following path C:\EasyBuilder Pro\usb1\hardcopy:

The following are the instructions for setting up the printer (take HP printer for example):

  1. Setup the printer: Run EasyBuilder Pro; select “Edit / System Parameters”;
  2. Switch to the “Model” tab, select the printer type: HP PCL Series(USB) and setup the paper size. Click “OK” button;
    There are two ways to start the printer:

    1. By the function key;
    2. By the PLC control;
  3. Start the printer by function key;3.1 Select ”Objects / Button / Function Key”;
    3.2. In the “New Function Key Object” window, select “Screen hard copy” under the “General” tab. Select the printer: HP PCL Series (USB); Click “OK” to create a printer function key.
    3.3. Connect the printer to HMI. You can now simply click the “Print” button object that you just created on the screen.
  4. Start the printer by PLC control;4.1. Select ”Objects / PLC Control”;
    4.2. Click “New” button in the “PLC Control Object” window;
    4.3. Select the corresponding PLC name; Set the “Type of control” to “Screen hardcopy”; Select the “Device type” and “Address” to M0; Select the “Trigger mode” to “OFF->ON”; Select the printer: HP PCL Series (USB), and click “OK” to complete. Run the program, setup the M0 address in the PLC program to start printing.Notice:
    Trigger mode: OFF->ON; Switch the object to ON status to start printing;
    ON -> OFF: Switch the object to OFF status to start printing;
    OFF <-> ON: When the object status is changed, either from OFF to ON or from ON to OFF, the printer will be started.Source window for printing:
    Current base window: When the object is triggered, printer starts printing the current screen display;
    Window no. from register: The PLC words controls the window number;
    Designate window no.: The printing image is assigned in the program;

MT8000 provides Ethernet pass-through communication which allows PC to link to the PLC through the HMI. In this situation, the role of HMI is similar to a converter.

First, a virtual serial port must be created on PC. The application program on PC can communicate with PLC through this virtual serial port.

Instructions are as follows:

 

  1. Open Project Manager and click the [ Pass-through ] button
  2. Check the [ Ethernet ] radio box , and click [ Install ] button to install the virtual serial port driver
  3. Installing driver…
  4. Click [Continue Anyway ]
  5. Virtural seriel port installation complete. A new virtual COM port number is found
  6. Check out the [ Computer Management ] to see if the virtual COM port is successfully installed.
  7. Select the [ Virtual Serial Port ] and click right key . Select [ Properties ] to change COM port number
  8. Take communication between Fatek PLC and MT8000 for example, if the MT8000 HMI IP address is 192.168.1.200, the PLC parameter settings are as follows :
  9. In the [ Pass-through ] window, setup the HMI IP address : 192.168.1.200 ; Set the COM port number to COM1, which is the communication port number between MT8000 and the PLC ; The COM port type is RS232, which is the communication port type between MT8000 and the PLC ; These settings are according to the window shown above ; Click [ Apply ] button.
  10. Open the Fatek PLC software : WinProladder ; Select [ On-Line ] under PLC menu
  11. Set the COM port
  12. Set the COM port number to COM3, which is the Virtual Serial Port number that you get in step 5
  13. Connection succeeded
  14. PC-HMI-PLC connection example
  1. Upload the program file from HMI to the USB disk, and then copy it to the PC (or use the file in USB disk directly).
  2. Check out the file that was previously copied from the HMI in the file browser. The original file doesn’t have extension file name.
  3. Add the extension file name “.xob”.
  4. Run EasyBuilder Pro, select “Tool / Decompile”. The “Decompile” dialog box pops up.
  5. Click “Browse” button, and find the .xob file that has been added extension name in the previous step.
  6. When the .xob file is selected, make sure that the decompile password must be the same as the upload password. Click “Decompile” button to start to decompile. When the “succeeded” message appears, the de-compilation is completed. Click “Exit” to leave.
  7. After de-compilation, open the file that was being decompiled (which now becomes *.mtp file). You can edit it using EasyBuilder Pro now.
  8. Open the .mtp file, the edit environment is shown below:
  1. Run EasyBuilder Pro, select “Tool / Translate MT500 Project”
  2. Browse the “MT500 EOB file”, select the *.eob file and click “Translate”.
  3. When the “succeeded” message is displayed in the dialog box, click “Exit”.
  4. In open file dialog, select the *.mtp file and click “Open”.
  5. The selected project file is a MT8000 project which can be edit by the user.
    Notice: Before translation, please check that if EasyBuilder Pro does support the corresponding PLC type. (Check out “Edit / System Parameters / Device / New / PLC type“)

When a large image is displayed, for example, using a 65536 color image as background image may cause the HMI process speed to slow down. Users can follow the instructions below to speed up the display rate of image.

Step 1
While using an image file as background in full screen, the image size shouldn’t exceed the display window size. A BMP format image file is recommended. The following picture shows that if the display window size is 640*480, the size of imported image will be limited to 640*480. (The image size will be shown in the “Get Picture” preview window).

If the image size exceeds display window size, you can export the image and resize it by using WINDOWS image processing tool.

Step 2
The picture object needs to use original dimensions. Check the “Set to original dimensions” check box in the “New Picture Object” dialog box.

Sometimes, the image size already exceeds the display window size. Even though the “Set to original dimensions” option is checked, the image still cannot be displayed in original size. You should go back to step 1 and follow the instructions to resize the image and import it again.

An EasyBuilder Pro project contains the source project file (*.mtp), and a number of library files (*.flb, *.blb, *.plb, *.slb, *.snd, *.lbl, and *.glb). These can be individually copied to another location for archiving, or to select theCompress/Uncompress option from EasyBuilder Pro’s Tools menu.

Step 1.
Click Compress/Uncompress from Tools menu.

Step 2.
The following dialog is displayed. Click “Browse” to select source project for archiving.

All of the files associated with the project are compressed into a file, with a name of the form *.cmp. The compressed CMP file can be properly archived when this step is successfully completed.

※(Take the switch between MT8056T (320*234) and MT8104X (640*480) for example)

  1. The following picture is the MT8056(320*234) project before switching the HMI model.
  2. Click ”Edit”, select “System Parameters”.
  3. Switch to the “Model” tab, select MT8104X (640*480) from the “HMI model” pull-down list.
  4. Click “OK” button. When the “Resize pop-up windows/object” dialog appears, check the options that you require. For example, If you want to resize objects, just check the “Resize objects” check box in the “General windows” group. The objects of the project will be resized in scale.
  5. Click “OK” button to complete the switching process between HMI models. The following picture shows the MT8104X (640*480) project after switch.
  1. When users get the *.dtl file from HMI, open Project Manager and press EasyConverter.
  2. Select Open file and choose the desired *.dtl file on your PC.
  3. Press OK for reading the *.dtl file.
  4. Press “EXCEL” icon to translate the file.
  5. The *.dtl file will be translated to *.csv file by Excel.

For MT6070T and MT8070T have particular aspect ratio (resolution: 480*234), before to display square or circle, users have to calculate the width and height for object’s profile.
The formula for width and height is: WIDTH : HEIGHT = 1.15 : 1

For example: To make a 80×80 square.

First of all, create a toggle switch object and select the picture and press OK.

And then double click this object into Toggle Switch Object’s Properties / Profile.

 

The formula for width and height is: WIDTH : HEIGHT = 1.15 : 1, so fill in the width: 92 and height: 80. (Width: 80*1.15 = 92)

 

Press OK, the object looks like a rectangle at this moment.

After downloading project to HMI, the object will become square.

The formula of circle is the same as square setting as below picture.
On the upper side of screen, the width : height = 80:80, looks like a rectangle and ellipse.
On the lower side of screen, the width : height = 92:80, looks like a square and circle.

  1. Situation: Chinese character display is abnormal, for example, characters are shown in wrong symbols, as shown in picture 1
    picture 1
  2. Cause:2.1. Chinese fonts are not added to the font library. As shown in picture 2
    picture 2
    2.2. The selected Chinese font is invalid, as shown in picture 3;
    picture 3
  3. Solution:3.1. Add new Chinese fonts to the font library, as shown in picture 4.
    picture 4
    3.2. Select a valid Chinese font, as shown in picture 5;
    picture 5
  4. Result: Chinese characters are normally displayed.
  1. Please modify the properties of the following files on C:\EasyBuilder Pro directory.EasyBuilderPro.exe ; Project Manager.exe ; EasyPrinter.exe
  2. Right click the file and select Properties / Compatibility Tab.
  3. (1) Check “Run this program in compatibility mode for:”, and select “Windows XP (Service Pack 2)”.
    (2) On the Privilege Level to check “Run this program as an administrator “.

Example showing the EasyBuilder8000.exe file Properties.

When executing EasyBuilder Pro.exe, if an error message appears as below, Please check if AVAST ANTIVIRUS software is installed on your PC.

AVAST ANTIVIRUS software of program version 5.1.889 or later has a possibility to conflict with EasyBuilder Pro software and cause failure in EasyBuilder Pro execution. To deal with this, please pause AVAST ANTIVIRUS software or remove it from your PC.

Please use EasyBuilder Pro V4.43 for using AVAST and EasyBuilder Pro simultaneously.

The HMI memory of MT8000/6000 series is able to store event log data. There are three ways to clear historic data files in HMI memory.

  1. Project manager>>Download -> tick [Reset event log] and click Download.
    or click Download button >> write in HMI IP >> tick [Reset event log] and [reboot HMI after download] >> Download
  2. Use LB-9022 to delete the earliest event log file (set ON)
    Use LB-9023 to delete all event log files (set ON)
  3. In the HMI, click system task bar >> go to History tab >> tick Clear Evenlog >> Clear
    After clearing the Event log, click OK to exit.

EasyBuilder Pro Label Library Language Translation Manual
(English to Italian and Simplified Chinese)

  1. Export Excel File
    Click on [Export EXCEL File] then select the location and file name to save.
    A [Success!] message is shown upon completion of the export.
    The selected labels are exported to EXCEL file.
  2. Translate
    Open the EXCEL file to add the following items, and copy the items to translate to Italian or Simplified Chinese.
    To translate using Google, link to Google homepage first: http://www.google.com/.
    Click [more]/[Translate].
    Paste the copied items to the translating field of Google, select from and to which language, click [Translate], and see the result on the right side.
    For example:a. English->Italian

    b. English->Simplified Chinese

    This demonstration shows how to translate English to Italian and Simplified Chinese.
    Copy the translated items and paste to the EXCEL file columns [Language 2] and [Language 3].

  3. Import EXCEL File
    Open EasyBuilder Pro [Library]/[Label]
    Click [Import EXCEL File] and select the file to be imported.
    The EXCEL file is then successfully imported.

MT8000/6000 i series HMI supports users to define their own startup screen, such as enterprise trademark logo, etc. The format of the picture used is BMP and can not exceed the resolution.

The assigned BMP picture will be downloaded to HMI. After downloading, HMI will reboot, this picture will be shown after rebooting, and then load in the project. Users are allowed to use their logos as the start up screen through this method.

Note: Only support i series and OS Image 20090415 or later)

There are 2 ways to download start up screen as shown below:

  1. Project Manager1-1 Open Project Manager1-2 Click [Download]1-3 Select a BMP picture that suits the size of HMI screen,
    Ex: MT8070iH uses a 800*480 picture.

    1-4 Set the IP address or use a USB cable.

    1-5 Click [Download]; reboot HMI to see the successfully set picture display when HMI starts up.

  2. EasyBuilder Pro2-1 Click [Tool] then select [Download]2-2 Select a BMP picture that suits the size of HMI screen,
    Ex: MT8070iH uses a 800*480 picture.2-3 Set the IP address or use a USB cable

    2-4 Click [Download]; reboot HMI to see the successfully set picture display when HMI starts up.

  1. When users have a *.cmp file to be uncompressed to *.mtp file, please click Tool -> Compress / Uncompress.
  2. After the dialog box pops up, please click Browse to open the desired file. (*.cmp)
  3. Select “Uncompressing” to process extraction, since the files of older version has already existed, just click “Yes to all” to replace it.
  4. When extracting file is done successfully, press Exit. Choose Open file, and select the file (*.mtp) that is extracted already.

CSV is a kind of text file that uses comma sign to separate values. However, in the operating systems of some countries, semicolon is used as list separator, therefore when exporting CSV file using RSLogix500 software, semicolon is used and may cause EasyBuilder Pro to fail at identifying the file content.

Change the list separator to comma sign through the following steps then export CSV file for EasyBuilder Pro to read.

Note: The countries that run operating systems using semicolon as list separator are listed below, please complete the setting before exporting CSV file.

Czech | Netherlands | France | Germany | Greek | Italy | Spain | Poland | Sweden | Finland | Russia | Malaysia | Turkey

Select [Control Panel].

Select [Regional and Language].

In REgional Options, select [Customize].

Select comma sign in List Separator.

Click [Apply] and [OK].

After finishing settings above, use RSLogix 500 to export CSV file, the CSV file will use “,” as default separator.

In EasyBuilder Pro, there are two different ways to align the text on the object, one is to click the icons on the toolbar and the other is to set on object setting dialog.

By clicking the icons on toolbar (Left Alignment | Center Alignment | Right Alignment), the text, no matter single-lined or multi-lined, will be seen as one single label and will align to the outline of the object.

By setting Label>>Align on object setting dialog, the multiple lines of the text will align in the way set. This is a line by line alignment.

The line by line alignment of the multi-lined text can be done using Label>>Attribute selection on object setting dialog.

If an object is set to [Left] for [Align], when clicking [Left Alignment] on toolbar, the multi-lined text will be aligned along the left edge of the object.

The way above is same for [Align Center] and [Align Right]. The multi-lined text will display according to the setting of Label>>Attribute>>Align.

The illustration below shows when [Left Alignment] icon is clicked, the text content are still displayed in the way they are set in object setting.

If object text is set with multiple states, tick [Tracking], in this way when moving text in one state, the texts of other states will also be moved in the same way.

Move object text in state 0; check the other states to see if the texts in those states all move the same way as in state 0. If [Tracking] is not selected, only text in one state will be moved.